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Looking at the Data - Decision-Making around Personal Outcome Measures $27.50
Personal Outcome Measures (CQL)
 

Looking at the Data - Decision-Making around Personal Outcome Measures

Quality assurance systems typically evaluate the performance of an organization’s operations as measured against a set of standards. However, organizations may miss the important measure of whether their services and supports result in positive life outcomes for the people they serve. This course is one of a series that is based on the work of CQL | The Council on Quality and Leadership. CQL | The Council on Quality and Leadership’s quality enhancement approach, Personal Outcome Measures®, offers a way to look at quality through the eyes of people served. Measuring quality based on personal outcomes requires some new skills. This training shows you how to use the information you collect about a person to decide if the outcomes they wish to see happen are actually taking place. You also will learn how to measure if individualized supports are in place for each outcome. Through lessons, interactive activities, and stories, you will learn how to use the information collected to create individualized supports in response to people’s view of quality of life. This course will be helpful to anyone - including healthcare staff with intermediate and advanced levels of experience - who is responsible for assisting people who have support needs related to mental illness, developmental disabilities, physical and other kinds of disabilities, poverty, family challenges, etc.
ITEM: #666818
$27.50
Looking at the Data - Decision-Making around Personal Outcome Measures
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