Course Code: REL-PAC-0-EFFL
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2029
Learning Objectives:
Describe key behaviors of effective leaders.
Explain how to achieve organizational alignment and discretionary effort.
Identify organizational gaps that contribute to turnover.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Effective Leaders
Meet Jordan
Manager Versus Leader
Key Behaviors of Effective Leaders
Tips on How to Be an Effective Leader
Effective Communication
Review
Summary
Section 3: Effective Leadership Within an Organization
Organizational Alignment
Staff Engagement
Discretionary Effort
Checking in With Jordan and Yasmine
Review
Summary
Section 4: Staff Turnover
Staff Retention
Staff Turnover
Key Retention Interventions
Gap Analysis
Update on Jordan
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributors
References
Writer: Stephanie Whitfield, MSN, RN, CPN
Stephanie has over 19 years of clinical and teaching experience. Her areas of expertise are in neonatal intensive care, general pediatrics, home health, and children with medical complexities. She earned her Master's in nursing from Chamberlain University in 2022. Her professional practice is guided by Jean Watson's philosophy that, "Caring is the essence of nursing."
Subject Matter Expert: Linda M. Wantuch, MSM, SPHR, SHRM-CP
With more than 20 years of human resources experience, Linda is an accomplished professional who has worked in a variety of industries, including retail, banking, hospitality, and e-commerce. Linda has extensive experience in talent management, employee relations, performance management, legal & regulatory compliance, and organizational restructuring. Linda has a Bachelor’s Degree in Social Work from the University of Wisconsin – Whitewater and a Master’s Degree in Business Management from Cardinal Stritch University. Linda is SPHR certified through the Human Resource Certification Institute and SHRM-CP certified through the Society for Human Resource Management.
Target Audience:
The target audience for this course is: All Staff; in the following settings: Skilled Nursing Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.