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Providing Customer Service for Canada
Providing Customer Service for Canada $24.95
Canada-Specific Courses
 

Providing Customer Service for Canada

Every customer takes a risk in trusting others with important parts of their life. They are asked to have faith in another person’s skills, knowledge, and good will. Customer service is a way of communicating that this trust is not misplaced. In this course, you will learn and practise ways to communicate respect, attentiveness, and empathy in a variety of situations. The skills you will learn in this course are meant to help you in your everyday interactions and in situations when you need to defuse a negative impression and recover a customer relationship.

ITEM: #1528850
$24.95
Providing Customer Service for Canada
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