Course Code: REL-IDD-0-USP
Hours: 0.5
Type: Online Course
Content Expiration Date: 6/30/2026
Learning Objectives:
Describe the purpose and benefits of a service plan.
Explain how to use a service plan to provide person-centered support.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Overview of Service Plans
On-the-Job Training
What is a Service Plan?
The Purpose of Service Plans
Kay’s Morning Routine
What’s in a Service Plan?
Developing Service Plans
Let's Practice
The Value of Consistency
Your Role
Review
Summary
Section 3: Using Service Plans
Getting to Know Kay
Person-Centered Support
The Basics
Teaching
Goals and Outcomes
Active Support
Crisis Response
Review
Summary
Section 4: Conclusion
Course Summary
Course Contributor
References
Congratulations!
Instructor: Katy Kunst, MBA, QIDP
Katy Kunst received her Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill, and her Master of Business Administration from Elon University. She has 15 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, program director, and training facilitator. She has created and facilitated training on topics including non-violent crisis interventions, person-centered planning, cultural competence, quality service delivery, regulatory compliance, and a variety of topics related to IDD services.
Target Audience:
The target audience for this course is: Direct Support Professionals (DSP).
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.